Cancellation and Refund Policy

Business and specialisation courses

If you have not started the course, you shall have the right to cancel your purchase and receive a full refund within fourteen (14) days from the date of purchase. In this case, your access to the course shall be immediately revoked upon cancellation.

If you have already started your course, you shall no longer be entitled to cancel the course, and no refund shall be granted. In this case, your access to the course and the course material shall remain intact.

Webinars

You shall have the right to cancel your participation in a webinar at any time before the webinar starts and receive a full refund.

If the webinar begins, you shall no longer be entitled to cancel your participation in the webinar, and no refund shall be granted. In this case, your access to the webinar and the webinar material (including any recordings) shall remain intact.

On-demand courses

The cancellation and refund policy for on-demand courses shall be specified in the contract governing the respective on-demand course. In general, cancellation and refund shall be possible up to forty-five (45) days before the respective on-demand course is due to start unless otherwise specified in the respective contract.

To cancel a course and/or request a refund, you may email us at or use the Cancellation Request form below.

Any refunds shall be returned using the payment method you used during your original purchase. Please allow up to fourteen (14) days for the refund to appear on your bank or credit card statement.

Any statutory rights shall not be affected by this policy.

Cancellation Request